FAQ
Most frequently asked questions and answers
We gladly accept Cash, Credit, Debit and Zelle.
Yes! We offer a 5% cash discount. *Cash discounts do not apply to Zelle payments.
Every job is expected to be paid in full before we leave your property.
If your confirmation text/email states your window of arrival is 7:00am-8:00am, don’t worry. We are not coming at 7:00am. This is just a placeholder for contactless/driveway pickups.
Driveway pickups are completed during normal business hours with no definitive 2 hour window like our full service appointments come with.
Not at all! We will call you upon arrival to firm everything up then get everything hauled away with no intrusion to your daily schedule.
At North State Hauling, we take pride in our ability to provide a transparent and competitive pricing model. Our prices are often 20-40% lower than our (1800) Junk Franchise competitors. Simply put, we’re locally owned and not a Franchise so we pass the savings onto you!
No, we do not charge sales tax as we are providing a service.
Unless otherwise noted, our full service appointments are made on a two hour window for arrival. Our service leads will send you an ETA text when they are on their way from their previous job so that you know when to expect them within the 2 hour window.
While not required, our service leads always appreciate any gratuity and you may either tip them in cash or select an amount on our credit card processer.
No, we take pride in our ability to recycle and donate as much as possible. At the very worst case, we’ll use a transfer station where recyclable materials are sorted for landfill divergence.
We require a 48 hour notice for cancellations and scheduling changes unless otherwise noted. Last minute cancellations are subject to a $149 cancellation fee.
We’re a small business and we respect our customers schedules; we ask that our schedule is respected as well so that we can fully meet the demands of our clients. Last minute cancellations not only take away from other potential customers scheduled, but you’re leaving us responsible for hourly wages of the scheduled leads.
Yes! We carry all proper licenses and insurance ranging from commercial auto, workers comp, general liability, motor carrier permit, etc.
