Accessibility Statement

Our Commitment

We strive to provide equal access to:

• Information about our junk removal services
• Online service requests, estimate and contact forms
• Promotions, pricing details, and scheduling information
• Customer support via phone, email, and other communication methods

Measures to Support Accessibility

To help ensure accessibility of our website, we:

• Design and review against WCAG 2.1 Level AA guidelines
• Use semantic HTML and ARIA where appropriate
• Provide alternative text for essential images, including before/after photos
• Maintain sufficient color contrast and consistent focus states
• Support keyboard navigation and logical tab order
• Offer captions or transcripts for multimedia when provided
• Conduct periodic manual and automated testing

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with:

• Current versions of major browsers (Chrome, Safari, Firefox, Edge)
• Screen readers such as NVDA, VoiceOver, and JAWS
• Keyboard-only and switch devices

We aim to support responsive layouts and text resizing up to 200% without loss of content or functionality.

Limitations and Alternatives

Despite our best efforts, some content may not yet fully meet accessibility standards. Known potential limitations include:

• Older third-party widgets or plug-ins with limited accessibility
• Occasional inconsistencies in heading or form labeling

If you encounter a barrier, we will provide the requested information or service through an alternative method upon request.

Keyboard Navigation Tips

• Use Tab / Shift+Tab to move focus forward/backward
• Use Enter or Space to activate buttons and links
• Use Esc to close dialogs or menus when supported

Conformance Status

We aim for conformance with WCAG 2.1 Level AA. Continuous improvements are planned, and we welcome your feedback to help us achieve and maintain conformance.

Assessment Approach

We assess our site using a combination of internal evaluations (manual checks, keyboard testing, screen reader spot checks) and third-party automated tools. Formal audits may be scheduled as needed.

Feedback and Contact

Your experience matters. If you encounter accessibility barriers on our website, please contact us and include the page URL and a brief description of the issue.

We strive to respond within 2 business days.

Third-Party Content

Our website may include content or features from third parties (e.g., map embeds, scheduling tools). While we cannot control their accessibility, we encourage vendors to provide accessible solutions and will offer alternative methods when feasible.

Formal Complaints

If you are not satisfied with our response, you may contact relevant regulatory bodies or consumer protection agencies. We will cooperate with such inquiries.

Updates to This Statement

We may update this Accessibility Statement from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Note: This statement is provided for general informational purposes and does not constitute legal advice.